FAQ

Is the police report necessary in case of damage?

Yes, police report is obligatory in case of any damage of the vehicle and without police report none of the insurance options are valid

What is the mileage limit?

Mileage is unlimited unless otherwise stated in special offers.

What happens in case my flight arrives late in after working hours?

In case we have confirmed reservation and flight is in delay in after working hours, collagues will wait for you. There would be charged additional fee od 35 €, called after hour fee.

It is important to deliver flight information when reserving the car at the airport station.

What happens in case we don't receive full tank of fuel at the pick up?

In case you receive vehicle with less then full tank, you will return the same level of fuel as you received. In case there would be more fuel in the tank then received at the pick up, the difference won't be refunded.

When do we pay for the rental?

30 % will be charged up front via online payment. Other 70 % is due on arrival in cash. In special cases contact us to make a different type of deal.

At what locations can I pick up a car?

Pick up locations are the following: Budva, Tivat airport, Tivat, Podgorica airport, Podgorica, Bar , Herceg Novi, Ulcinj. Additional charge applies in some cases, in others it is free of charge.

Can the vehicle be delivered in a hotel?

It is possible to deliver the car in a hotel, this service would be charged with delivery fee which is depending on distance from our nearest office.

Can more drivers be on rental agreement?

It can be more drivers on rental agreement. At the pick up all drivers needs to present their valid drivers licenses and satisfy rental conditions.

What happens if I return a car which is dirty?

In that case 50,00 euros will be charged.

How long does the procedure of renting the vehicle lasts?

Procedure of renting the vehicle lasts 5 – 10 minutes.

Do I need to check the vehicle at the pick up?

Yes, it is necessary to check the vehicle of damages at the pick up.

In case you notice there is damage which is not on check out report please advise our colleagues and avoid issues and charges for mentioned damages. It is smart to take a photo of the received car. The car rental manager will do the same.

What is procedure in case of damage on the vehicle?

If you have any damage on the vehicle it is important to contact the rental station and the police in order the arranged conditions to be valid.